Learning Hive is committed to respecting the privacy of all our stakeholders including; children, parents and/or carers.
Learning Hive Ltd is the data controller responsible for your personal data (referred to as “Learning Hive”, "we", “us” or “our” in this privacy notice) and this Privacy Notice explains who we are, how we collect, share and use your personal data, and how you can exercise your privacy rights.
If you have any questions about this privacy notice or the use of your personal information feel free to contact us:
By post: Learning Hive, 15 Upper Grosvenor Street, Mayfair, London W1K 7PJ
By email: firstname.lastname@example.org
Our Data Protection Officer can be contacted at email@example.com
You provide some or all of the following information to us:
It is important that the personal data we hold about you is accurate and up to date.
Please keep us informed of any changes to your personal data during your relationship with us, such as change of contact details etc.
Sometimes we work carefully with selected third parties and we may receive your personal data from them. The third parties include:
Data Protection laws only permit us to process personal data if we have a valid legal basis to do so.
We only process personal data where we have one of the following legal basis to do so:
The collection of medical data of the child falls under the Special Categories of Data - we collect this for the protection of vital interests of the child. This is to ensure health, safety and appropriate care for the child.
The personal data that we collect about you and your child is used to provide appropriate care for them, maintain our service to you and communicate with you effectively. We use personal data:
We share personal data when we:
We may share your personal data with third parties for the purposes referred to above, these include:
We require all organisations engaged by us to respect the security of your personal data and to treat it in accordance with the law.
Your personal data may be transferred outside of the UK from time to time to trusted service providers and other third parties when necessary.
When we do this; we require third parties to keep your personal data confidential and secure. We ensure that suitable protection is maintained at all times by ensuring that appropriate safeguards are in place.
We keep personal data for as long as it is required by us to meet our legal or regulatory obligations and for the exercise and/or defence of any legal claims.
Where we rely on legitimate interests to send you marketing communications, you can exercise your right to object by unsubscribing at any time.
Click on the link in the footer of any marketing email you receive from us or using the ‘unsubscribe from all’.
Alternatively, you can contact us on our email firstname.lastname@example.org
We do not engage in any profiling activities with your personal data.
We do not use any automated processes to make decisions about you or your child, which may produce legal or significant effects concerning you.
Your rights under data protection laws can be exercised by using the contact information in this privacy notice.
Right to be informed: We are obliged to provide clear and transparent information about our processing activities of your personal data.
Request access to your personal data (commonly known as a “data subject access request”): You have the right to understand what personal data we hold about you and why.
Request correction of the personal data that we hold about you: If you believe that we hold inaccurate or incomplete personal data, you have the right to request us to rectify or correct your personal data.
Request erasure of your personal data: You may ask us to delete or remove personal data where there is no good reason for us continuing to process it. Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons.
Request restriction of processing of your personal data: You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. You may exercise the right to restrict processing when one of the following conditions applies:
Right to Data Portability: You may request your personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
Right to Withdraw Consent: You may withdraw consent at any time if we are relying on your consent to process your personal data. This won’t affect any processing already carried out before you withdraw your consent or processing under other grounds.
Right to object: You have the right to object to our processing of your data where:
We may need specific information from you to help us confirm your identity.
If you have any concerns about the use of your personal data, or the way we handle your requests relating to your rights, you can raise a complaint directly with us or by contacting our Data Protection Officer at email@example.com
If you are not satisfied with the way we handle your complaint, you are entitled to raise a complaint directly with the Information Commissioner’s Office (ICO).
This notice was last updated in April, 2021.